Verint Systems is a company that provides customer engagement solutions. Its products include the Verint Open platform which is designed to increase customer automation for websites and mobile apps; Verint Da Vinci AI software that allows users AI workflows; and contact center as a service (CCaaS) software application that manages contact center conversations. The company also provides services such as forecasting and compliance, channel routing, knowledge management, security, analytics and insights, etc. Verint caters to public, banking, insurance, retail, telecommunication, and other sectors.
