Tilores is an API platform that helps businesses bring together customer data from different systems in real-time. This service focuses on creating a complete customer view by connecting, cleaning, standardizing, and adding value to customer information from various sources.
What Tilores Offers
Tilores provides solutions for several important business needs. Their platform helps with customer risk management, detecting fraud, unifying customer data, and improving AI applications through IdentityRAG for LLMs. The service includes useful tools for developers such as fuzzy matching capabilities, geocoding API, and text normalization features that make working with messy data much easier.
How Tilores Works
The platform follows a simple three-step process to help businesses manage their customer data. First, it connects to different source systems where customer data is stored. Next, it unifies all this customer information into a complete profile. Finally, it allows businesses to build data applications or reports using this unified data. Tilores comes with ready-made connectors for popular systems like Salesforce, Hubspot, and Snowflake, making integration easier.
Technical Infrastructure
Tilores uses a globally distributed GraphQL API for collecting and processing data. This approach allows the platform to handle data from different locations efficiently and provides a standardized way to access the unified customer information. The technical setup is designed to be reliable and scalable, which is important for businesses that need to process large amounts of customer data.
Consulting Services
Beyond their main platform, Tilores offers data consultation services that can help businesses make better use of their customer information. These services include analyzing up to 1 million data records and setting up custom data integrations tailored to specific business needs. According to a case study on their website, a company called Banxware achieved a 99% reduction in time spent on manual customer credit decisions by using Tilores.
Final Thoughts
If your business struggles with scattered customer data across different systems, Tilores appears to be a valuable solution. The platform's ability to unify customer information in real-time and provide tools for better decision-making could significantly improve business operations and customer understanding. The case study results suggest that Tilores can deliver meaningful efficiency improvements for businesses.
What do you think? If you have any experience with Tilores, whether positive or negative, please share it in the comments below to help others make informed decisions.
