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⍰ ASK How does the level of customer service and support differ between offshore bank accounts and domestic bank accounts?

The level of customer service and support can vary between offshore bank accounts and domestic bank accounts. Some offshore banks may have a smaller physical presence and therefore offer limited in-person support. Additionally, offshore banks may operate in different time zones and have different customer service hours compared to domestic banks.

However, many offshore banks offer 24/7 online and telephone support for their customers. In some cases, the level of customer service provided by offshore banks can be higher than domestic banks, with dedicated relationship managers available to assist with any financial needs or concerns.

Ultimately, the level of customer service and support offered by a specific offshore bank will depend on the individual institution and the services they provide to their customers.
 
I’ve found that customer service with offshore banks can really vary compared to domestic banks. Sometimes, the lack of physical branches means less face-to-face help, and time zone differences can make reaching support tricky. But on the flip side, many offshore banks offer 24/7 online or phone support, which I appreciate when I need quick answers. Some even provide dedicated relationship managers who make me feel valued and supported. For me, it all comes down to the specific bank’s approach—so I always research their service quality before committing.
 

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