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Pledoo Casino is an online gaming platform that has gained recognition on AskGamblers, receiving high ratings and positive feedback from players. In 2021, the casino earned third place in the AskGamblers awards for Best New Casino, showing its growing reputation in the online gambling community. The casino also has approvals and certifications from various review sites, which adds to its credibility.
What Pledoo Casino Offers
Pledoo Casino provides various payment options, including popular cryptocurrencies. Players can deposit as little as $10, though there is a fixed €1 fee for each deposit. For withdrawals, the casino allows up to $3,000 per day, $10,000 per week, $30,000 per month, or $150,000 per year. The casino tries to process withdrawals within 24 hours, not counting verification time. Players should be aware that withdrawal fees may apply depending on the payment method.
Customer Support Experience
The casino offers 24/7 customer support through live chat, with agents ready to help at any time. When tested, the support team responded quickly and was both friendly and professional. While English is their main language, they can help in other languages using translation tools. For less urgent matters, players can send messages through their support section or contact them by email. The casino also has a helpful FAQ section covering topics like payments, verification, games, and bonuses.
Game Selection
Players can enjoy a large collection of games from many software providers. The casino features video slots, table games like Blackjack, Roulette, and Video Poker, and live casino games with real dealers. Finding games is easy with filtering options that let players sort by provider, category, popularity, and themes. There's also a search function for those looking for specific games.
Responsible Gambling Practices
While Pledoo Casino promotes responsible gambling, they don't offer many player protection tools. Players cannot set deposit limits, wager limits, or loss limits. However, the casino does allow cooling-off periods and self-exclusion options ranging from 24 hours to longer timeframes. Players need to email the casino to request these features. Unfortunately, the site lacks detailed information about responsible gambling practices.
Final Thoughts
With a welcome bonus package of up to $3000 plus 225 Free Spins, Pledoo Casino offers an attractive deal for new players. The first deposit bonus is 100% up to $200 plus 75 Free Spins, requiring a minimum deposit of $50. The casino has a good selection of slots and live casino games that create an authentic gaming experience. While there are some payment fees and limited responsible gambling tools, the casino makes up for these shortcomings with fast withdrawals and a user-friendly website. If these features match what you're looking for in an online casino, Pledoo might be worth trying.
What do you think? If you have any experience with Pledoo Casino, whether positive or negative, please share it in the comments below to help others make informed decisions.
